How can I get in touch with Windy City Threads for questions about my order or a specific product?

It's easy to reach us! Just fill out the contact form on this page with your name, email, phone number, and your message. If you prefer, you can also email us directly at info@windycitythreads.shop. Let us know your order number or the product you're asking about so we can help you even faster!

What happens after I submit the contact form? When can I expect a response?

Once you submit the contact form, our friendly team receives your message right away. We aim to reply to every inquiry within one business day, so you can expect a helpful response soon. Keep an eye on your email (and check your spam folder just in case) for our reply!

Can I ask about customizing apparel or making a special request through the Contact Us page?

Absolutely! We love helping our customers get the perfect piece of exclusive Windy City apparel or collectibles. If you have a question about custom orders, sizing, or want something special, just let us know in your message. Our team will review your request and follow up with options and next steps to make your idea a reality.

Contact Us

At Windy City Threads, your questions and feedback are important to us. Our dedicated team is here to support you every step of the way. Whether you’re looking for information about our exclusive apparel, need help with an order, or have a specific request, we strive to provide quick and accurate assistance.

Connecting with fans and collectors is one of our greatest joys. We understand your passion for unique apparel and collectibles that celebrate the spirit of the Windy City. Our experienced staff is committed to making sure your shopping experience is seamless, enjoyable, and reliable.

How to Reach Us

Contact Form: Fill out the form below with your name, email, phone number, and comments. Our support team will get back to you swiftly.
Email: Prefer email? Contact us directly at info@windycitythreads.shop. We aim to answer every inquiry within one business day.

We value timely communication and are always here to help solve any issues or answer your questions. Whether you need to check on an order, request product availability, or get details about our apparel, our team has you covered.

Contact Us

How to Reach Us

Contact form